Gone are the days when email marketing was just a novel and an exciting way to market products and services to online audiences. Today, it’s an essential part of a digital marketing strategy used by online businesses that has the highest return on investment (ROI) and allows reaching potential customers directly with personalized offers.
No wonder that businesses send more than 281 billion emails every day to their subscribers (by the way, this figure is projected to reach 333 billion by the end of 2022). Well, you might also be among consumers who receive a lot of emails on a daily basis, so you know perfectly well that businesses like to use this communication channel to connect with their audiences.
You also know that the abundance of emails sent and received on a daily basis creates the need for more effective attention-grabbing techniques to ensure that content achieves maximum exposure. One of these techniques is personalization or making the content relevant to the needs and interests of the customers.
Localization is a major part of personalization strategy because it ensures maximum relevance of marketing offers to customers. For example, your audience is much more likely to engage with an offer from a local store than an offer that comes from a store located in another area.
Obviously, email marketing localization is much more complex than that, so if you want to know the ways in which you can adjust your email campaigns and make them as relevant as possible, check out the rest of the article.
1. Share Locally Relevant Offers 📣
This is exactly what we’ve just talked about. A customer is much more likely to engage with a business if it provides offers that are relevant for both their needs and location. For example, let’s suppose you’re running a fitness chain represented in multiple states and you’re giving away discounts on an annual membership plan.
Obviously, people living in other areas won’t benefit from this offer, so sharing this news with them isn’t exactly the best way to get a lot of conversions. On the other hand, email subscribers who live in areas where your business has locations will be more than happy to hear about the new deal.
Fashion brand H&M, for example, makes sure that they send only locally relevant offers by having the customers specify their country of residence and local postal code during email subscription process on their website.
Here’s how a Danish retail chain Jysk uses localization by giving a £5 voucher to – you guessed it – UK-based subscribers for their subscription to the newsletter service.
So, to sum up, make sure that your promotional offers are relevant to the recipient by following these tips:
- Send coupons that can be redeemed locally
- Send offers to areas/states/countries where you deliver
- Send offers on future events in specific locations for the recipients who had used your offers there before
- Share only relevant products, e.g. don’t try to sell snow boots to people who live in warm areas.
2. Localize the Subject Line ✍️
The subject line is the first thing that a recipient sees in the inbox, so it’s a critical tool for grabbing the attention early and encourage them to open the message (in fact, 47 percent of email subscribers say they open emails based on the subject line).
You can also localize your subject line by including the name of a specific area, city, or neighborhood to attract the attention of your subscribers and make your emails stand out in overfilled inboxes. This technique is known to increase average open rates by 7 percent.
3. Provide Contact Data of Local Business Representatives 🌍
Sending out locally relevant deals also requires you to ensure that your potential clients will have to problems taking advantage of them or getting additional information about them. Fortunately, emails allow doing that with signature.
There are two ways to go about this. First, you can use the standard signature provided by the email provider. While it’s free and simple to get, it limits the opportunities for direct contact with the person who sent the email.
The second way is to go with advanced free email signature tools like Mailbutler that allow creating professional signatures including the photo of the sender, multiple phone numbers, a website, and social media profiles.
Mailbutler is free and maximizes contact opportunities for your customers, so you can share contact data of your local representatives with the subscribers.
4. Translate Your Copy 🗣
This one is obvious: if you’re promoting your products and services to international audiences, you have to localize your emails by translating the copy. English isn’t the only language out there, plus recent studies confirm the fact that local language is key to success in advertising.
On top of that, it makes a perfect sense to provide your potential customers with the access to content in their native language because it would be much more useful for them to make a good purchase decision.
Here’s the above email from the Danish company Jysk, perfectly localized and translated into the Polish language for more targeted marketing. When localizing content, it’s critical to work with professional translators and native speakers, so the use of certified services such as The Word Point is typically recommended.
To automate your email marketing for international audiences, using copy templates for different languages is also necessary.
➡️Use Mailbutler’s Email Templates to easily tailor emails for international audiences
5. Take Time Difference into Account 🕐
Marketers have been struggling with defining the best time to send promotional emails. Numerous studies were carried out to identify email checking habits of different groups of customers in different countries, but the results aren’t exactly what the researchers were hoping for.
This is to say that there’s no universal formula on achieving the maximum open rate that the businesses can use to identify the best time to send emails. However, we still can use the results from these studies as a starting point for your new, localized email marketing campaign.
For example, here’s the summary of 14 studies on the best day and time to send promotional emails, as described by CoSchedule:
👍The best times to send emails are…
- 10 am. The most popular time explained by the fact that people check their mail a lot in the morning
- 8 pm. A lot of email users check it before going to bed
- 2 pm. This is explained by the fact that people like to check email during lunch
- 6 am. This may sound surprising but a lot of people begin their day by emailing in bed.
Relevance is Paramount
Customers want relevant, personalized, and interesting offers, and localization is a big part of ensuring that your business delivers that. As you can see, it requires you to take a holistic approach to localization, but it’s the best way to go to build a large base of customers looking forward to receiving promotions from your business.
Remember: localization is tremendously important to make it easy for your customers to engage with your company, so hopefully these tips will be useful for you to make it happen in an effective and efficient way.