By having up-to-date customer information, your team strives as a cohesive unit. Mailbutler’s BCC to CRM (Customer Relationship Management System) feature gives you, a salesperson, all of the customer information directly to your email.
Customer relationships need you to keep track of information 👨💻👩💻
If your company works with a CRM tool, it provides a unique flexibility to your team. Essentially, the CRM tool contains all of the collected customer data about:
- Sales offers.
- Data from phone calls.
- General correspondences.
This tool allows each member of your sales team to access customers’ already recorded information. It allows your entire team to provide the customer with support.
With your CRM tool, you and your entire team focus on your customer relationships. Essentially, everyone answers your customers’ questions. Regardless of who is present at the office, our team members are always enthusiastic to assist you with any enquiries.
Although, there is one problem with any CRM system: Say your team members use an external email service instead of using the CRM tool. Usually, their emails won’t reach the database.
If you don’t use a CRM tool, your team risks the possibility of losing critical information. It may cause your sales team may have a poor, unprofessional impression. For instance when two team members sent the accidentally same sales offer.
Mailbutler makes using a CRM much easier 💪
If your employees use Gmail, Outlook or Apple Mail, they can use Mailbutler’s BCC any email to your CRM. By using it, This tool prevents you from losing customer information. It facilitates the distribution of e-mail traffic over a whole team rather than one individual.
With BCC to CRM, Everyone on your team maintains your customer relationships. Quickly set-up this feature, which sends all of your outbound emails CRM. If anyone on your team sends an email to a customer, it will always reach the CRM database.
Mailbutler works to make your customer relationships easier 🤝
Are you interested in trying this feature? Make sure to download and install Mailbutler today.
With it, you will keep your customers satisfied, the company’s performance high, and your staff’s worries low. 🙂👍
Extra tip for sales people: We’ve published a sales series “How to Master Sales with Mailbutler“ focusing on sending cold emails and tending to hot leads. If you’re interested, you can have a look at the first post of the series on cold email targeting and initial outreach. The rest of our blog posts can be found on unpacked.mailbutler.io/.